Job Description
Join our dynamic team at JD Sports Fashion Sweden AB as a Floor Manager! Based at our bustling store on Hamngatan 37 in the heart of Stockholm, this role offers an exciting opportunity for an experienced professional ready to step into a leadership position within the retail industry. As a Floor Manager, you will be responsible for ensuring the smooth operation of our sales floor, driving sales, and providing top-notch customer service. Your day-to-day tasks will include:
- Leading, motivating, and developing a high-performing sales team.
- Ensuring outstanding customer service standards are met consistently.
- Monitoring sales targets and KPIs while identifying opportunities for improvement.
- Managing stock levels and ensuring the shop floor is well-presented.
- Addressing customer complaints and resolving issues efficiently.
- Implementing visual merchandising guidelines to enhance the store's atmosphere.
- Collaborating with upper management to strategize improvements and marketing campaigns.